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This lot are my new ISP and I love it. Two phone calls to support on set up day, answered immediately. No support calls since. No peak time drains (that I've no
by dijksterhuis 6y ago
This lot are my new ISP and I love it. Two phone calls to support on set up day, answered immediately. No support calls since. No peak time drains (that I've noticed). Bit more pricy, but you get technical wizardry and freedom.
One of the biggest resentments I have against Virgin is that you need the business package to support some types of VPN. Like the VPN in use by my lab. Static IPs? Business account. Anything useful? Business account.
That and the woeful password security practices they force on users. Letters, numbers and between 8-10 length? For the account login?!
AA on the other hand will generate a secure and memorable passphrase for you, which you can override but has to be tiptop secure to do that. There's even a button for "whoops, someone else could see my screen, please generate a new passphrase again".
I mean, who does that?! Genius.
Then there's the logs which relate to my account. I can see exactly what openreach have said about work on my account. When an openreach engineer was assigned and exactly what they're doing etc.
Honestly, if I buy a house, a deciding factor will probably be whether I can have AA as my ISP.