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Please be really careful doing this. Cancelling a payment authority is not the same as cancelling a contract, even if you have a right to do the latter under yo
by Silhouette 6y ago
Please be really careful doing this. Cancelling a payment authority is not the same as cancelling a contract, even if you have a right to do the latter under your terms. If you just stop making payments for something you do owe, you are the one in the wrong, and you can end up with a bad credit history, legal action taken against you, specialists chasing you for the debt in increasingly scary ways, etc.
- Nextgrid 6y agoCredit history and debt collection is fair, but I wonder, how does "legal action" happens considering the customer has already attempted to cancel in good faith? How do they defend the lawsuit when the customer provides proof that they did a reasonable attempt at canceling within the rules and were stonewalled?
- Silhouette 6y agoAs long as you really have already attempted to cancel in good faith, you should be fine on all counts. The problem is a lot of people will cancel a Direct Debit or use one of these disposable card services and cancel that, and not understand that just revoking payment authority doesn't necessarily end any legal agreement they have. They will still owe the money (and potentially penalties associated with collecting it) if they don't then make some other arrangement to pay rather than terminating the legal contract properly.