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I didn't even make it through the headline before being concerned... particularly the part saying "Why it Will Never Happen Again". I mean, yes, by all means i

I didn't even make it through the headline before being concerned... particularly the part saying "Why it Will Never Happen Again". I mean, yes, by all means implement measures to avoid this sort of thing from happening in the future but "It Will Never Happen Again" is a very, very bold statement on security. The kind I associate with people who still don't really "get it".

trotsky 16y ago
If I was a customer of theirs, I wouldn't have really been (too) bothered about the initial intrusion. However, hearing them say "Why it will never happen again" would make me switch providers. In my mind being willing to say "it will never happen again" implies a basic misunderstanding of the security environment and is tantamount to a guarantee that it will, in fact, happen again - perhaps even regularly.