Ugh, you shouldn't try writing an apology after not sleeping for days. Sleep on it first, always sleep on it. Talking about prosecution and explaining this wi

Ugh, you shouldn't try writing an apology after not sleeping for days. Sleep on it first, always sleep on it. Talking about prosecution and explaining this with a framing that it was all a fluke caused by the only person who was silly enough to IM you with a confession... add one more person who will never be a customer of yours with an apology like that. Now I know you're irresponsible. Seriously don't write official blog posts for your company while you're experiencing "I was just in the field for days trying to fix this stuff" emotions. Calm down, then try and be graceful about the fact that you were hacked by a few clueless kids. (Clueful kids don't let you know who they are.) Then try and figure out how to protect yourself against people with a clue.