When in SE Asia, it's common to see 20 staff in a store the size of a 7-11, while here it's one or two. (Note that most are unpaid interns, but then I'm the onl

When in SE Asia, it's common to see 20 staff in a store the size of a 7-11, while here it's one or two. (Note that most are unpaid interns, but then I'm the only customer.) So the US has already minimized the number of unskilled staff relative to some other countries. Ironically, tech companies often have a shadow engineering organization of 10 or more customer service engineers per company sitting around waiting for an email to help onboard a new client.