And if the 2nd, 3rd, 4th, etc person said to themselves “Oh look someone has already posted about this. No need to kick up a fuss about it so I’ll be on my way.

And if the 2nd, 3rd, 4th, etc person said to themselves “Oh look someone has already posted about this. No need to kick up a fuss about it so I’ll be on my way. The community managers or who ever run the forum may not flag the issue as quickly with the next level of tech support. But if you get an inrush of customers all saying “yo, shits broke...” The fire alarms get trigger sooner, if it’s a bad update it can get pulled sooner to lessen the number of affected customers and start the whole recovery process sooner. Sure a single high quality post from someone in the tech space who’s curiosity made them break out wireshark and give you a detailed bug report can do wonders. But such reports take time, you got to have someone actually decide it’s worth there time to investigate and report back. Or you can hear the high numbers of low detail reports and pull the fire alarm cause shits on fire somewhere.