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Just musing aloud, but do we hold electronics companies to different standards than other companies? For example, imagine that the latest Slack update made all
by Ansil849 6y ago
Just musing aloud, but do we hold electronics companies to different standards than other companies?
For example, imagine that the latest Slack update made all desktop clients crash, and that Slack support simply said to try restarting the client. There would be mass outrage, and the expectation of a prompt fix.
On the other hand, there doesn't seem to be much expectation of an immediate fix from Samsung in this thread.
Or if a comparison more closer to same industry is desired, imagine if the issue was with Netflix instead.
This makes me wonder aloud, are electronics behemoths held to lower standards?
- chairmanwow1 6y agoExpectations for them are way lower.
- perl4ever 6y agoMakes me wonder, are electronics simpler or more complex than software? That is, should we expect them to be better or worse?
- userbinator 6y agoI think they're held to higher standards than software companies, or at least were, since in the latter, "try restarting it" has been a commonly repeated mantra for decades. Or if a comparison more closer to same industry is desired, imagine if the issue was with Netflix instead. That's slightly different since it's a service with ongoing payment, and customers who will stop payment if the service fails to serve, whereas Samsung has already been paid by those who bought their hardware.