> They respond based on what they understood, not based on what the speaker was saying. Lets say there are three main steps in responding to communication: 1.

> They respond based on what they understood, not based on what the speaker was saying. Lets say there are three main steps in responding to communication: 1. Comprehension of the original communication. 2. Mapping that communication onto the reader's priors. 3. Crafting a response that communicates the results of that mapping. The problem seems to be that the first two steps are typically left implicit indefinitely. As a result, there can be discontinuities lurking hidden in or between any of those three steps and it's a hell of a lot of work to pry those discontinuities up to the surface.