2 ms·
Yes, if you need an immediate response. It also helps you push through "level 1" support much faster than a traditional ticketing/email system.
by josefresco 6y ago
Yes, if you need an immediate response. It also helps you push through "level 1" support much faster than a traditional ticketing/email system.
- folmar 6y agoIf the ticketing system is sane not so much. Obviusly this is always troublesome with the big players.