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=== edit because I feel this comment is not substantive enough / engages with a strawman version of your comment === I understand you're talking about where th

=== edit because I feel this comment is not substantive enough / engages with a strawman version of your comment === I understand you're talking about where those feelings come from -- ie, that the feelings are more useful information when backed by the reason for them. And you do provide some of that in your post (privacy, watching US Netflix). But those are things that any trustworthy VPN with US-based endpoints can provide, so they're not a unique selling point, which means your recommendation basically boils down to unsubstantiated feelings again, to which: === Original comment === I don't use a VPN and have no horse in this race, but surely you see the irony in: > What have these "feelings" got to do with anything? Followed by > I use Windscribe and I really like it.

sequoia 6y ago
"unsubstantiated feelings" heh, that's a pretty ungenerous/rude way of putting it. Here's a better way: "Can you explain why you like Windscribe? You say you've used other providers, how is Windscribe different?" If you're not clear on something it's always best to ask for clarification before accusing the other party of fabrication or making "unsubstantiated" claims. So why do I like Windscribe? Good question! I like the ease of use of windscribe clients compared to other VPN clients I've used, the fact that I can add many devices, and the fact that it has endpoints in lots of countries. I had trouble with both the PIA & Mullvad clients & configuration on my desktop and phone eventually. I don't require much, as you say VPN is a commodity product, I just want it to be easy to use & Windscribe is and they seem committed to adding features & fixing bugs. I also have met the team, they're local to me, and they seem trustworthy. I'm not sure if you read TFA, but here's the context of what I highlighted: > We started working with a small group of you and learned a lot. With the VPN in your hands, we confirmed some of our initial hypotheses and identified important priorities for the future. For example, over 70% of early Beta-testers say that the VPN helps them feel empowered, safe, and independent while being online. "we confirmed some of our initial hypotheses and identified important priorities for the future ... Beta-testers say that the VPN helps them feel empowered, safe, and independent" What type of initial hypotheses might have been confirmed by learning that people "feel empowered" by using a VPN? This is what I don't understand. Of course users motivated enough to try a beta VPN product like using VPNs–I'm not sure what insight that adds. Can you help me connect the dots here? My feelings about a VPN provider based on personal experience is not beta testing that "proves" a product. Mozilla suggests here that these "feelings" prove "confirm their hypothesis" and put numbers next to the feelings, like 70%. I am questioning the relevancy of these numbers & it strikes me as pseudo-scientific to put these numbers in the intro as some sort of proof that their product has value. Throwing up meaningless numbers like this gives me the impression of smoke and mirrors/bullshit.
- smichel17 6y ago
  > "unsubstantiated feelings" heh, that's a pretty ungenerous/rude way of putting it. Thank you for the feedback. It wasn't meant to be rude, but I see now how it can be interpreted that way (particularly with the unedited original comment below, which was intended to be... not rude, but let's say, harsher than I'm proud of, a few hours later). Text is hard -.- Asking clarifying questions instead is a good suggestion. Your answers are good, too; if I'm ever in the vpn market, I'll put Windscribe on my shortlist to research more thoroughly. > I'm not sure if you read TFA I have not and do not currently intend to. I checked in with the comments because I was curious how it would be received. I replied to your comment because I was frustrated at what seemed to be hypocritical criticism. I still think your original comment is light on detail/justificatipn, so I'm happy my reply, however rude and imperfect, lead to your second comment, which is the type of thing I was hoping to find when I opened the thread :)

sequoia 6y ago

"unsubstantiated feelings" heh, that's a pretty ungenerous/rude way of putting it. Here's a better way: "Can you explain why you like Windscribe? You say you've used other providers, how is Windscribe different?" If you're not clear on something it's always best to ask for clarification before accusing the other party of fabrication or making "unsubstantiated" claims. So why do I like Windscribe? Good question! I like the ease of use of windscribe clients compared to other VPN clients I've used, the fact that I can add many devices, and the fact that it has endpoints in lots of countries. I had trouble with both the PIA & Mullvad clients & configuration on my desktop and phone eventually. I don't require much, as you say VPN is a commodity product, I just want it to be easy to use & Windscribe is and they seem committed to adding features & fixing bugs. I also have met the team, they're local to me, and they seem trustworthy. I'm not sure if you read TFA, but here's the context of what I highlighted: > We started working with a small group of you and learned a lot. With the VPN in your hands, we confirmed some of our initial hypotheses and identified important priorities for the future. For example, over 70% of early Beta-testers say that the VPN helps them feel empowered, safe, and independent while being online. "we confirmed some of our initial hypotheses and identified important priorities for the future ... Beta-testers say that the VPN helps them feel empowered, safe, and independent" What type of initial hypotheses might have been confirmed by learning that people "feel empowered" by using a VPN? This is what I don't understand. Of course users motivated enough to try a beta VPN product like using VPNs–I'm not sure what insight that adds. Can you help me connect the dots here? My feelings about a VPN provider based on personal experience is not beta testing that "proves" a product. Mozilla suggests here that these "feelings" prove "confirm their hypothesis" and put numbers next to the feelings, like 70%. I am questioning the relevancy of these numbers & it strikes me as pseudo-scientific to put these numbers in the intro as some sort of proof that their product has value. Throwing up meaningless numbers like this gives me the impression of smoke and mirrors/bullshit.

smichel17 6y ago
> "unsubstantiated feelings" heh, that's a pretty ungenerous/rude way of putting it. Thank you for the feedback. It wasn't meant to be rude, but I see now how it can be interpreted that way (particularly with the unedited original comment below, which was intended to be... not rude, but let's say, harsher than I'm proud of, a few hours later). Text is hard -.- Asking clarifying questions instead is a good suggestion. Your answers are good, too; if I'm ever in the vpn market, I'll put Windscribe on my shortlist to research more thoroughly. > I'm not sure if you read TFA I have not and do not currently intend to. I checked in with the comments because I was curious how it would be received. I replied to your comment because I was frustrated at what seemed to be hypocritical criticism. I still think your original comment is light on detail/justificatipn, so I'm happy my reply, however rude and imperfect, lead to your second comment, which is the type of thing I was hoping to find when I opened the thread :)