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> This may be controversial, but I try not to respond to email immediately. Interesting approach. Personally I just cancelled a premium service because the pr
by PopeDotNinja 6y ago
> This may be controversial, but I try not to respond to email immediately.
Interesting approach. Personally I just cancelled a premium service because the product didn't work as expected, and getting replies to customer service took a couple days.
- galoisgirl 6y agoYour emails were probably in a queue, handled by people who work on them full time. It's completely different than someone choosing to answer your email later. I do the same. Of course, it depends on the situation. When someone is blocked, or when it's a fellow dev, I respond fast. But responding immediately often teaches people (especially non-technical ones) that you have time and focus to always reply this fast. Value your own time, and manage others' expectations. Scheduling that e-mail for 15 minutes later will save you lots of time and frustration in the long run.