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> But to get feedback and develop relationships one has to constantly engage with people on social media. Most of my "engaging with users" is via email. Social
by AlchemistCamp 6y ago
> But to get feedback and develop relationships one has to constantly engage with people on social media.
Most of my "engaging with users" is via email. Social media such as YT comments in my case, can help but it's a miniscule portion of my time. It's also rarely as deep or as useful as email or voice calls.
- tluyben2 6y agoFor me it's email or chat (telegram/whatsapp/signal/skype); it used to be forums actually when they still 'worked'. HN/subreddits are quite good but I notice that usually (HN the least, Facebook the most) social media has engagement only when either party is trying to score points (likes/whatever), so me: 'we have a new feature!', them: 'I can build this in a weekend with react node, why would you pay for this?'. Aka not much engaging going on; advertising or whining...
- AlchemistCamp 6y agoMy users are generally happy when I make new stuff for them. It sounds like the people you're talking to on Facebook aren't your users at all. They're just commenting on your announcements which are showing up on their feeds for some reason.
- tluyben2 6y agoExactly, that's why I spend very little/no time there.