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I’ll pile onto this- your security process also has to be user friendly. No security tooling in the world is going to protect you if it’s so hard to get a new
by topkai22 6y ago
I’ll pile onto this- your security process also has to be user friendly. No security tooling in the world is going to protect you if it’s so hard to get a new product out the door that business users actively start subverting the system.
I’ve had US government customers take 3 months to review a CR to connect two systems. I’ve been tossed non-sensical documentation and told to fill it out without any help, a process that can take literally weeks of person time. And I’ve seen security teams cripple critical business functionality for, at best, marginal security gains.
In environments where things like the above are happening you start users and even business organizations rebel, they start operating outside of the it systems (txt message driven shadow business processes are common) and IT broadly and security specifically begin to be seen as the enemy.
How to fix this? Well one, i think security teams really need to focus on making themselves aids to everyone else rather than traffic cops. One model I like is to embed security team members in any development process or acquisition effort as team members, with the expectation these v-team members actually deliver work, including advocating for the team with in the security process and creating any security artifacts. That’s expensive, so they’ll have to be some cross billing set up or something, but it’s worth it IMO.
Regardless, security that reduces an organizations ability to do its mission runs the risk of getting avoided altogether.