5 ms·
They tried reusable plastic boxes for Amazon stuff in Seattle years ago. It was a pretty colossal failure. People just kept the plastic boxes and used them for
by icelancer 6y ago
They tried reusable plastic boxes for Amazon stuff in Seattle years ago. It was a pretty colossal failure. People just kept the plastic boxes and used them for stuff around the house.
"Bill the people who keep the plastic boxes," is the oft-heard refrain!
What if they're stolen off your porch due to living in a not-great neighborhood? You still owe?
- noisy_boy 6y agoBill upfront and credit back on return. Amazon shouldn't be responsible for the stealing happening in your neighbourhood.
- master-litty 6y agoThey often shoulder that responsibility to reduce friction, and I think it works net-positive in their favor. Billing the customer and then penalizing them for being a victim of theft introduces so much friction and frustration.
- noisy_boy 6y agoThat is true and besides the point which is that they are not responsible.