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I commend Zoom for listening to the outcry over E2EE being limited to paid users. Between this move and their quick acknowledgement of mishandling the shutdown
by tompic823 6y ago
I commend Zoom for listening to the outcry over E2EE being limited to paid users. Between this move and their quick acknowledgement of mishandling the shutdown of accounts when asked by China, they're doing a better job than most of responding to criticism.
- A4ET8a8uTh0 6y agoAgreed. I am always confused about the smackdown following a reversal from an arguably bad decision. We should be welcoming in hopes other companies note that being responsive is a good thing. Otherwise, it is just being stuck between rock and a hard place with no place to move.
- Nullabillity 6y agoWhat good are the apologies when they keep making new "mistakes"?
- A4ET8a8uTh0 6y agoI would argue that it is harder on us as it requires engagement and being a conscious customer. Sadly, it is not really new. Companies will typically attempt to extract maximum amount of milk with minimum amount of moo. If they keep making mistakes, we need to keep making noise. Not fun, but someone has to do it.
- easterncalculus 6y agoExactly. And it's not like which video calling service one uses is a hill to die on. There are plenty of alternatives that aren't routinely bending the knee to authoritarian governments.
- r00fus 6y agoHonestly, "reward good behavior" is the best approach, to be combined with "condemn bad behavior".