It's not hard, but how many people will really spend the time reading about it? In my experience, customers with a non tech background don't care about the det

It's not hard, but how many people will really spend the time reading about it? In my experience, customers with a non tech background don't care about the details, but rather if it will be better or not. If it will, great. But I agree, it's being slightly disingenuous to the people who do want to know why, or are curious what 'web experience' they are missing out on.