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I’ve had apps get rejected because 4 levels deep inside the app, in the support section, it launched an external browser to a support page that incidentally had
by bradgessler 6y ago
I’ve had apps get rejected because 4 levels deep inside the app, in the support section, it launched an external browser to a support page that incidentally had the generic website nav on it with a link to a pricing page.
Apple claimed that IaP was being circumvented.
This is just absurd. No serious SaaS company is going to run their users through some crazy 12-tap flow that sends people through their support pages to “cheat” Apple and signup for a paid plan. What would the conversion rate be for a flow like that? 0.00000000002%?
If a developer flagrantly violates the policy by implementing their own signup and payment collection on the first screens, we could all empathize a bit more with Apple’s position. Instead Apple chooses to throw the book at people for immaterial “violations”, without any regard to developers who are trying to participate in good faith.
On top of that, it seems to happen at random because years of App Store reviews could go by before a reviewer stumbles into the support link that’s been buried deep in the app for 3 years. Boom, there’s your conversion event that gets you to 0.00000000002%.
Basically Apple is enforcing the letter of the law, not the spirit of the law.