Yeah, this is a great point. I remember when this epiphany hit me early on in my career; trite as it was, when I focused on a human centric (rather than task ce

Yeah, this is a great point. I remember when this epiphany hit me early on in my career; trite as it was, when I focused on a human centric (rather than task centric) approach, all of a sudden, the tasks themselves got easier.