"I don't want any upgrades and I don't want to pay for them. It works perfectly now. If I want anything to change, I'll ask for it and I'll pay for it. Why shou

"I don't want any upgrades and I don't want to pay for them. It works perfectly now. If I want anything to change, I'll ask for it and I'll pay for it. Why should this be any different that anything else that I own?" But with hosted apps, you don't own (or license) anything. You're paying for access to something that will change over time, and may go away. The ability to snapshot your environment and stand still while the world moves forward is dying. Even if you stick with desktop software (where you can install version 4.5.2s1 and stick with it), if it has any connectivity features, a vulnerability will mean you have to upgrade sooner or later.