Eh, the article is in FastCompany. The target audience may not be familiar with common software development practices. They contrasted the shuttle group process

Eh, the article is in FastCompany. The target audience may not be familiar with common software development practices. They contrasted the shuttle group process with normal processes and pointed out its hefty price tag & why the government prioritizes quality over speed and cost. Aside from an interesting article on the space program and process improvement, it was also useful for Joe CEO that regularly complains that, let's see 1996... Windows 95 gets it's IRQs screwed up every time he adds a printer or sound card, etc. "I paid for this software, why doesn't it work?"