Nice piece. Not the main point, but I deeply resonate with the brief aside on in-person meeting: "I sometimes suggest it would be helpful if we all wore banners

Nice piece. Not the main point, but I deeply resonate with the brief aside on in-person meeting: "I sometimes suggest it would be helpful if we all wore banners". There is still low-hanging fruit for software to improve in-person interactions. Much of the small-talk dance is an attempt to find common ground between two people in order to catapult into a deeper conversation or more meaningful relationship. Software could do this.