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I have a similar story. Did a one way rental and drove from Seattle to Portland, but the returning location was open when I returned the car. Did the whole walk
by markkanof 6y ago
I have a similar story. Did a one way rental and drove from Seattle to Portland, but the returning location was open when I returned the car. Did the whole walk around of the car with the Hertz employee and everything was fine. Then I get a call a couple hours later that there is extensive damage in one of the wheel wells that I will be responsible for. This was ridiculous because not only was I sure I did not do anything that would have caused that damage, but their employee inspected everything and signed off. Pretty clear that one of their employees damaged the car moving it around the lot and was hoping to pin it on me. After numerous calls with the rental offices in both Seattle and Portland, they finally agreed to "do me a favor" and drop the claim. How nice of them!