The early 2011 15" MBP fiasco. Long story short, the logic boards had a design defect that caused them to fail from overheating. By the time Apple decided to ad

The early 2011 15" MBP fiasco. Long story short, the logic boards had a design defect that caused them to fail from overheating. By the time Apple decided to address the issue and do a recall, Applecare had lapsed for many owners, who had already disposed of their computers. I had my logic board replaced under AppleCare and it had the same issues within a few months. I managed to keep my bricked MBP long enough for the recall, but the board (which I guess had the same defect) still eventually died (same for a friend of mine with the same model). That laptop wasn't cheap, and is the only laptop I've ever had that died. I've had a lot of Mac and Windows laptops since the mid-90s (first was a Powerbook with a trackball). So needless to say, while Apple has the rep of having the best customer service, there are exceptions, and I was unlucky enough to fall under one of those exceptions, and I will probably never go back again. Having said that, when I switched back to Windows, it wasn't nearly as bad as I had remembered it, and has gotten better since. I only miss a couple of things from Mac, and the biggest one is iMovie.