Using fake/other identities is squarely in the realm of fraud, not loopholes, if that is what happened. Edit: The article details that part of the strategy emp

Using fake/other identities is squarely in the realm of fraud, not loopholes, if that is what happened. Edit: The article details that part of the strategy employed was to attempt to get a refund for any flight that ended up not being delayed, which would probably qualify as fraudulent intent (I think? IANAL).