> ML is already starting to change society. It already has—look at how much companies try to shunt you through a robot before you speak to a human despite thei

> ML is already starting to change society. It already has—look at how much companies try to shunt you through a robot before you speak to a human despite their being mostly useless compared to humans. It’s clear this revolution we both see happening will come with horribly kafkaesque failures that will take 30 years to “discover” so we in the tech industry can “learn our lesson”. Hell you can already see this with the use of fraud detection rather than implementing basic secure transactions on credit cards. The direction we’re headed in is clearer than ever: technology does not lead to better products but rather larger scale consumption of lower quality.