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Good to hear Apple is still going the extra mile. There are lots of stories of people going into an Apple store with a product broken after it's warranty and s
by wmboy 16y ago
Good to hear Apple is still going the extra mile.
There are lots of stories of people going into an Apple store with a product broken after it's warranty and still walking out the door with a brand new replacement.
You just don't get that kind of service from any other company (especially in the computer hardware business).
- saurik 16y agoYou just don't get that kind of service from any other company (especially in the computer hardware business). ...because most hardware companies are trying to compete for "price conscious customers" as commodity products, and therefore don't have any margin to spend on support.