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Grocers embrace food delivery, but they still don’t love it
- dangus 6y ago(I was only able to read the part of the article that wasn’t paywalled) I don’t understand how it hurts margins. Just charge what the delivery costs. There is clearly demand for it. I can’t imagine that grocery stores have the same delivery app fee issues that restaurants have with delivery apps. There aren’t hundreds of grocery stores competing in an area like there are restaurants. Most grocery stores seem to be owned by huge grocery store groups like Albertsons and Kroger, so why can’t they make their own delivery apps? Whenever archaic businesses get caught with their pants down by forgetting that they too should probably keep up with the latest business trends it’s hard to feel sorry for them. I’m sure the CEO of Kroger has walked into a Whole Foods before, right? 90% of grocery stores feel like a time warp to the 1980s. They sell too many SKUs of junk products. No, I don’t need to purchase balloons or to hear about the latest news about Princess Diana and Brad Pitt and Angelina Jolie. No, I don’t want to spend time shopping in a store covered in cracked up square linoleum tiles that feels like it’s older than I am. If the grocery section of a Walmart SuperCenter feels like a breath of fresh air someone at these grocery chains needs to start waking up.
- pwg 6y ago> (I was only able to read the part of the article that wasn’t paywalled) https://archive.is/CiUat https://archive.is/CiUat
- dangus 6y agoThanks. After reading the full article I probably wouldn’t change any of my comment. It’s interesting to me that these companies are weirdly resigned to delivery having lower margins, like the more they sell the more they lose. And I thought business school was supposed to teach you how to run a business!