I have been many times in that situation, at different times and levels. Traditional escalation is always a failure for me. It means the wrong pepole (includin

I have been many times in that situation, at different times and levels. Traditional escalation is always a failure for me. It means the wrong pepole (including possibly myself) were working on the problem. Friendly escalation is good : we go together to the boss with all data and they decide because our positions are incompatible.