4 ms·

You can get a refurbished iPad for $100 and a new one for $280. And you know all your employees will be familiar with the interface. Why bother using anything e

by lacker 6y ago

You can get a refurbished iPad for $100 and a new one for $280. And you know all your employees will be familiar with the interface. Why bother using anything else?

asveikau 6y ago
How well does iOS really work as a kiosk when your customers might interact with it, possibly unattended? I know I've seen many iPads in such a situation where they go on a lock screen and ask for a passcode, or you can hit Home and go to Springboard to open some apps or change settings, or at one point I had it pop up a prompt to update the major version of iOS and I hit "yes" and it seemed quite busy working on that upgrade .... I guess there is "Guided Access Mode", but I literally just learned about it googling for this question, and it would seem a lot of people don't know about it.
- asdff 6y ago
  usually it's the employee using the ipad and they'd only hand it to the customer to sign the receipt and tip. But the customer can totally screw with it if they felt like a jerk I guess.
- AnssiH 6y ago
  Some "real" payment terminals are also suspectible to customer misuse. There have been many cases of customers issuing "refunds" of thousands of euros to themselves when they were supposed to be inputting their PIN - easier if the terminal is out of sight of the seller - e.g. in a car at a drive-in: (all in Finnish) https://yle.fi/uutiset/3-9966606 https://yle.fi/uutiset/3-9966606 https://www.is.fi/tampereen-seutu/art-2000006461066.html https://www.is.fi/tampereen-seutu/art-2000006461066.html https://mikkeli.datagroup.fi/fi/asiakkaille/blogi/haikailematon-petos-yleistyy-valvo-maksupaatteen-kayttoa https://mikkeli.datagroup.fi/fi/asiakkaille/blogi/haikailema... https://www.is.fi/digitoday/tietoturva/art-2000005178637.html https://www.is.fi/digitoday/tietoturva/art-2000005178637.htm...
dingaling 6y ago
> And you know all your employees will be familiar with the interface. That's quite an assumption. About half a billion iPads have been sold, so about 6 billion people have probably never used one. I certainly haven't and I live in the UK.
- efreak 6y ago
  I live in the US. I've used iPads in The doctor's office. I know how to input text on them and tap onscreen buttons; I haven't any idea how to get to the home screen to launch another app, much less do anything else. The most technical thing I've I've ever done with an iPad or iPhone is entering a URL in the address bar.

by lacker 6y ago

You can get a refurbished iPad for $100 and a new one for $280. And you know all your employees will be familiar with the interface. Why bother using anything else?

asveikau 6y ago

How well does iOS really work as a kiosk when your customers might interact with it, possibly unattended? I know I've seen many iPads in such a situation where they go on a lock screen and ask for a passcode, or you can hit Home and go to Springboard to open some apps or change settings, or at one point I had it pop up a prompt to update the major version of iOS and I hit "yes" and it seemed quite busy working on that upgrade .... I guess there is "Guided Access Mode", but I literally just learned about it googling for this question, and it would seem a lot of people don't know about it.

asdff 6y ago
usually it's the employee using the ipad and they'd only hand it to the customer to sign the receipt and tip. But the customer can totally screw with it if they felt like a jerk I guess.
AnssiH 6y ago
Some "real" payment terminals are also suspectible to customer misuse. There have been many cases of customers issuing "refunds" of thousands of euros to themselves when they were supposed to be inputting their PIN - easier if the terminal is out of sight of the seller - e.g. in a car at a drive-in: (all in Finnish) https://yle.fi/uutiset/3-9966606 https://yle.fi/uutiset/3-9966606 https://www.is.fi/tampereen-seutu/art-2000006461066.html https://www.is.fi/tampereen-seutu/art-2000006461066.html https://mikkeli.datagroup.fi/fi/asiakkaille/blogi/haikailematon-petos-yleistyy-valvo-maksupaatteen-kayttoa https://mikkeli.datagroup.fi/fi/asiakkaille/blogi/haikailema... https://www.is.fi/digitoday/tietoturva/art-2000005178637.html https://www.is.fi/digitoday/tietoturva/art-2000005178637.htm...

dingaling 6y ago

> And you know all your employees will be familiar with the interface. That's quite an assumption. About half a billion iPads have been sold, so about 6 billion people have probably never used one. I certainly haven't and I live in the UK.

efreak 6y ago
I live in the US. I've used iPads in The doctor's office. I know how to input text on them and tap onscreen buttons; I haven't any idea how to get to the home screen to launch another app, much less do anything else. The most technical thing I've I've ever done with an iPad or iPhone is entering a URL in the address bar.