When Babylon started they had explicit exclusions for certain types of patients: pregnant women, people with severe and enduring mental illness, and a few other

When Babylon started they had explicit exclusions for certain types of patients: pregnant women, people with severe and enduring mental illness, and a few others. They had to drop those because that's not how general practice works in England. But it's reasonable for people to remember this and to hold Babylon to account for it.