Physical Conversations isn't a brand of a company that would be negatively affected by bad publicity (although physical locations/neighborhoods with bad reputat

Physical Conversations isn't a brand of a company that would be negatively affected by bad publicity (although physical locations/neighborhoods with bad reputations that have trouble attracting investment etc are certainly good examples of this effect). You're not gonna say "avoid physical conversations, that's where criminals hang out." But people can say "avoid that neighborhood/avoid Zoom, that's where all the criminals hang out." So the neighborhood and zoom have incentives to police conduct occurring within their borders.