> I believe users react better to a loader that takes longer for certain tasks like calculating tax returns because they like to think the computer worked hard

> I believe users react better to a loader that takes longer for certain tasks like calculating tax returns because they like to think the computer worked hard to get the best result. It’s not always black and white. This is a concern with creating the impression that you're serving the user, rather than actually serving the user. > I have had to implement features that are awful for the users, but are required by law to have. Others to protect the business from liability. This is basically what you said in the previous post, and remains lacking in concrete examples.