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Yes, we're comfortably profitable as we're based out of India. Having a big team is the reason our customer support [1] is best in industry. We have a large te
by paraschopra 6y ago
Yes, we're comfortably profitable as we're based out of India.
Having a big team is the reason our customer support [1] is best in industry. We have a large team of dedicated and passionate people ready to guide customers for all their problems.
[1] https://vwo.com/why-us/customer-success/ https://vwo.com/why-us/customer-success/
- ignoramous 6y agoNice. Love a business that makes customer support a top priority. How has the covid situation impacted it? What few changes made significant difference in how you coped with it? Also what is the customer service software do you use?
- paraschopra 6y agoYes, covid has impacted us like most SaaS businesses. We released a free product VWO Deploy for helping our customers update their websites with notices and updates quickly without IT: vwo.com/deploy We use Zendesk.