The second bullet point, forcing them to wait before he answers, is basically "Ask the Duck" (https://hwrnmnbsol.livejournal.com/148664.html https://hwrnmnbsol.

The second bullet point, forcing them to wait before he answers, is basically "Ask the Duck" (https://hwrnmnbsol.livejournal.com/148664.html https://hwrnmnbsol.livejournal.com/148664.html). It's been invaluable for me (and for the colleagues who ask too many easy questions).