Went through a similar scenario and the way I handled it was that whenever any document was requested through email , I would go to the secure loan portal and u

Went through a similar scenario and the way I handled it was that whenever any document was requested through email , I would go to the secure loan portal and upload it there and then email the bank to get it from the uploads section of the secure loan app. The basic assumption here was that only bank employees have access to that portal and that is one way to safeguard myself .