3 ms·

tbh the only source of truth is the code. Documentation and comments are all lies! shakes fist

• toyg 6y ago
  It's a bit like tech support, where you have to assume the user is always lying.
  • maxbond 6y ago
    I once got locked out of my Amazon account because I went through a weird flow where I ended up changing my email without clicking a confirmation link, and I made a typo, so it was changed to a nonexistant email. No one in tech support believed me. No one was willing to help me. They told me to make a new account. I've done my best not to buy from Amazon since. Please don't be hostile to users.
    • toyg 6y ago
      That's more fraud detection than tech-support, sadly. Even if they believed you, they might not have been authorized to help. You wouldn't want random people to hijack your account by crying "typo" to the support guys.
      • dragonsngoblins 6y ago
        Surely they could revert it back to the previous email account though? Possibly after you provide some kind of validation like the last few digits of credit card tied to that account or something?
        • toyg 6y ago
          I'm almost sure Amazon used to allow you to log on with old email-password combinations, until they got flak for it. Not sure what they do now.