In 2015–2018, the three year period of VTEC, customer satisfaction was generally unchanged from East Coast (though went down at the very end) and £800m was retu

In 2015–2018, the three year period of VTEC, customer satisfaction was generally unchanged from East Coast (though went down at the very end) and £800m was returned to the Treasury. Per year, that's 30% higher than the nationalised East Coast returned (and okay, ~£160m of the £800m ultimately came from Stagecoach paying more money than VTEC had operating profit, but from a taxpayer point-of-view that's irrelevant). (See https://publications.parliament.uk/pa/cm201719/cmselect/cmtrans/891/891.pdf https://publications.parliament.uk/pa/cm201719/cmselect/cmtr...)