Yes, but the whole issue was caused by them switching to a new water source because it was cheaper. And old lead pipes that hadn't been replaced. And inadequate

Yes, but the whole issue was caused by them switching to a new water source because it was cheaper. And old lead pipes that hadn't been replaced. And inadequate water treatment to prevent these conflicts. Root cause would be mismanagement, but even more root is trying to spend less money without properly assessing dangers.