Price is based on demand, competition, value, not on amortizing development cost. Some services are costly to develop, market, and operate. Some aren’t. Custom

Price is based on demand, competition, value, not on amortizing development cost. Some services are costly to develop, market, and operate. Some aren’t. Customer support requires people, and people don’t work for free. A small number of customers can create a large customer service load. Either the services are worth it to their customers or they aren’t. I use a lot of web services, they are a cost of doing business and usually deductible from taxes.