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Most if not all software is shipped with known defects. So clearly, the fact that a "bug" can be identified doesn't give any weight when describing when it need
by taftster 6y ago
Most if not all software is shipped with known defects. So clearly, the fact that a "bug" can be identified doesn't give any weight when describing when it needs to be fixed.
A missing feature can be just as onerous to a user as a defect. Understanding if an issue gets in the way of productivity is all that matters, regardless if it's described as a bug or a feature.
Tracking metrics against bug vs. feature is a surefire way for a system to be gamed. If there are consequences in finding/reporting defects, then all work-items will eventually be labeled as "features". Or if you reward finding bugs, then all work-items will gravitate towards "defects". It's up to you how you want to play this game.