> One way to recover is to automatically close tickets after a certain period of time. This may be a subtle way of saying “no”, but I think it has its place, es

> One way to recover is to automatically close tickets after a certain period of time. This may be a subtle way of saying “no”, but I think it has its place, especially if we are talking about public trackers. Ugh, RedHat bugzilla trauma is coming back to me. Report issue -> 12 months nothing -> bug closed because new RedHat linux version was released. Repeat.