"Difficult conversations" [1] would be the best direction, to my knowledge. It is written by creators of Harvard Negotiation Project that deals with conflict re

"Difficult conversations" [1] would be the best direction, to my knowledge. It is written by creators of Harvard Negotiation Project that deals with conflict resolution. Audiobook version [2] is narrated by authors, and it's great. [1] https://www.amazon.com/Difficult-Conversations-Discuss-What-Matters/dp/0143118447 https://www.amazon.com/Difficult-Conversations-Discuss-What-... [2] https://www.audible.com/pd/Difficult-Conversations-Audiobook/B002V59YHM https://www.audible.com/pd/Difficult-Conversations-Audiobook...