"Page said, Google should enable users to answer one another’s questions. The idea ran so counter to accepted practice that Griffin felt like she was about to l

"Page said, Google should enable users to answer one another’s questions. The idea ran so counter to accepted practice that Griffin felt like she was about to lose her mind. But Google implemented Page’s suggestion, creating a system called Google Forums, which let users share knowledge and answer one another’s customer-support questions. It worked, and thereafter Griffin cited it as evidence of Page’s instinctive brilliance." A forum? Where users can answer each other's questions? What unconventional brilliance! It's not like thousands of other companies have forums where users can answer each other's questions. "Page reiterated his complaint, charging that it was taking at least 600 milliseconds to reload. Buchheit thought, “You can’t know that.” But when he got back to his office he checked the server logs. Six hundred milliseconds. “He nailed it,” Buchheit says." What preternatural powers of observation Page must have had to guess that a page reload took half a second. This article is such a fawning puff-piece.