Disclaimer: I work for AWS. Slack clearly is the superior IM product. However, I am skeptical about this move as I'm concerned about the brain cycles that need

Disclaimer: I work for AWS. Slack clearly is the superior IM product. However, I am skeptical about this move as I'm concerned about the brain cycles that need to go into 'managing' my Slack. I have used Slack only in a limited capacity—for personal projects and public chat rooms, so I might be a little off here, but Slack seems to come with a lot of overhead than most other IM tools. Chime, for all its shortcomings, was a traditional chat solution. It didn't set out to replace email. It's an ambitious goal, but you'll never replace email in a large enough place like AWS. This means I now simply have one more place to answer questions or respond to trivial things that can be looked up.