We had a partner that bought a redundant mpls service from their DC to another DC (not their own) and to AWS direct connect via that DC. Their mpls provider was

We had a partner that bought a redundant mpls service from their DC to another DC (not their own) and to AWS direct connect via that DC. Their mpls provider was a SPOF, the provider for the second DC was a SPOF, then the direct connect circuits terminated in the same AWS router, another SPOF. All 3 had SPOF's had caused its own significant downtime within a few months. This was designed by the partner, contract signed by us, the whole solution paid by us, without consulting any network engineer on our side until 1 week before it was supposed to be implemented. We proposed two different solutions that would cost less than 1/20 of the cost their solution was costing us ($20k/month), while providing real redundancy (yet to be implemented, though some SPOFs solved by now). Never enjoyed outages as much as this as we got to explain why their solution was so bad each time.