Why does free and open source status exempt someone from criticism? They have the right to take actions to interfere with people's work for political reasons an

Why does free and open source status exempt someone from criticism? They have the right to take actions to interfere with people's work for political reasons and I have the right to criticise those decisions. If "free" was an excuse out of poor behavior then surely Google and Facebook are exempt from criticism about data collection practices because they provide free services.