> From what I've heard from employees, software is looked down on by management and is not really something they 'get'. Things like app connectivity are after t

> From what I've heard from employees, software is looked down on by management and is not really something they 'get'. Things like app connectivity are after thoughts and not core to their products. That is a surprise - of all the IoT devices I've owned Dyson's products have been the most rock solid and polished. Their mobile apps (on iOS at least) have been absolutely flawless, never requiring me to sign in again and again or having connectivity issues with WiFi. Their appliances also don't seem to do any funny stuff over DNS unlike some of the flakier stuff I've owned (one of which was making 20k DNS requests a day to a non-existent diagnostic server address on the local subnet).