In the minds of many people, Amazon is the most well known, and respected cloud provider. Their outage is merely a reminder that the one big difference between

In the minds of many people, Amazon is the most well known, and respected cloud provider. Their outage is merely a reminder that the one big difference between cloud services and in-house services is, I can't control it. Of course the probability that Amazon will have better uptime than you is pretty high for most people, but you have no recourse when there is a problem.