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Ordering food via telephone is, to me, the equivalent of trying to use a command line interface without knowing any of the options, and instead of "help" being
by barbecue_sauce 6y ago
Ordering food via telephone is, to me, the equivalent of trying to use a command line interface without knowing any of the options, and instead of "help" being automated, you have to bother a person who is probably already extremely busy and overworked to clarify the menu. It's also much easier to pay with a credit card via an app or website than over the phone.
- bluntfang 6y ago>you have to bother a person who is probably already extremely busy and overworked to clarify the menu. That is built into the price of the food you ordering. You aren't bothering someone. You're giving them a job.
- colejohnson66 6y agoWhether or not it’s their job, one can still feel bad about doing it. When I worked retail, if we didn’t have something in stock (after looking), I’d apologize. Not because it’s my fault, but because I felt bad. It’s the reason people don’t ask workers at retail stores for help; they (most of the time) don’t want to bother someone even though it’s their job.
- bluntfang 6y agoI never invalidated someone's feelings. I merely stated that the logic they are using to validate their own feelings is flawed. It's very possible to change the frame of your mind through the language you use. If you remove the negative thoughts of "bothing" someone when they are merely trying to make ends meet, your feelings might change. In fact, by not bothering them, you may be giving their boss fuel for them to NOT have a job.