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People should ask where who are they speaking to and if the operator lies they should take legal action.

• bdowling 6y ago
  There is no operator. The Grubhub-owned number will ring through to the restaurant, but will log the call so that Grubhub can get its commission.
  • huhtenberg 6y ago
    The restaurant then should ask what number the customer was calling and offer a callback if it wasn't a direct call.
    • nmeofthestate 6y ago
      That's presumably against the terms of service they agreed when they decided to work with GrubHub. The real fix would be for the restaurant to stop using GrubHub. Unless I'm really misunderstanding what's going on here.